For customer concerns and inquiries:
e-mail: [email protected]
These e-mail addresses are not secured, so please do not include any confidential information in your messages sent to this address.
Fraudulent E-mail Concerns:
Philtrust Bank does not request personal information via e-mail or pop-up windows. If you receive a suspicious e-mail claiming to be from Philtrust Bank or Philippine Trust Company, or if you have inadvertently given out your personal information, please contact your branch of account.